Frequently Asked Questions
Find answers to common questions about our professional beauty and tattoo equipment.
Are DragonHawk products suitable for beginners?
Yes, we offer a wide range of kits and machines specifically designed for both aspiring artists and seasoned professionals.
Do your machines come with a warranty?
All DragonHawk machines include a 12-month limited warranty covering manufacturing defects.
Are the needles sterilized?
Absolutely. All our needle cartridges undergo Ethylene Oxide (EO) Gas sterilization and are individually packaged for safety.
Can I use DragonHawk cartridges with other machine brands?
Our needle cartridges are designed with a universal fit compatible with most standard rotary tattoo machines.
How do I maintain my rotary machine?
We recommend regular cleaning with disinfectant wipes and applying specialized machine lubricant every 20-30 hours of use.
Do you offer international shipping?
Yes, DragonHawk ships to over 50 countries worldwide with specialized logistics for beauty equipment.